Twitter Plans to Address Left Wing Bias Perception | JRE Twitter Special

Do you guys have conversations about trying to shift the public perception of having this left-wing bias and maybe possibly addressing it? Yeah Yeah, I mean I went on the Sean Hannity show I you know, we we how was that we brought ourselves before it was Pretty much sunlight. It was short and he well, you're short and There weren't a lot of really tough questions and that's the problem Yeah, I get it like look again, I'm also I'm from Missouri my dad is a Republican. He listened to Hannity he listened to Rush Limbaugh my mom was a Democrat and I Feel extremely fortunate that I was able to first see that spectrum But also feel safe enough to express my own point of view But when I go on someone like Hannity, I'm not talking to Hannity I'm talking to people like my dad who listened to him right and I want to get across How we think and and also that our thinking Evolves and here's the challenges we're seeing and like this are is our intent This is what we're trying to protect and we're gonna make some mistakes along the way and we're going to admit to him We didn't admit to them in the past. We'd admit to a lot more over over the past three years but You know, I don't know any other way to address some of these issues It all it all goes back to trust like our one of our core operating principles is earning trust How do we earn more trust and I you know, they're people in the world who do not trust us at all And there are some people who trust us a little bit more But this is the thing that we want to measure this the thing that we want to get better at I saw I you had a conversation with I think Katie Hertzog. No, no, who was it? I was the wrong person you had a Twitter conversation with a character swisher. Yeah wrong person, but someone's got a shout out And it's and you know, I I see that the left goes at you in the opposite direction. They want more can they want more banning? They want more, you know restrictions and then look at the right is saying less, right? So I mean in terms of solving the problem you tell us what that conversation was about I Do you want to summarize because because my thing I was pointing out specifically was that you were being asked to do more In terms of controlling well, it wasn't just more but to be a lot more specific about what actions we've taken to promote more health On the platform like what products did we change what policies did we introduce in the past two years? So she was asking questions every question she asked she wanted me to be a lot more specific and some of these things Have something that is very specific some are directional right now because like we we have to prioritize You know the the direction and and I talked about like, you know We've decided that physical safety is going to be a priority for us and to us that means Like being a whole lot more proactive around things like toxic. So two suggestions, I guess I'm not gonna imply that you have unlimited funding but we did mention the peer review Right, right. I mean you had the you mentioned earlier with layoffs and retraction Peer review which we mentioned but have you just considered opening an office even a small one for trust and safety in an area That's not predominantly blue so that at least you have Like you can have some pushback and is what is learned to code mean and then they could tell you absolutely So that that's a that's great feedback And just so you know the trust and safety team is also a global team Yeah, the enforcement team is a global team. So it's not like people from California who are looking at everything making decisions They're global now I hear your point about who trains them and the materials they have and all that and like we have to think about that and that's that's one thing that Jack has really been pushing us to think about is how do we decentralize our workforce because out of San Francisco out of San Francisco in particular. So this is something he's very focused on. What about publishing? evidence of wrongdoing and a banning so when people say you know, what did Alex Jones really do? Maybe a lot of people didn't realize what you what you saw and again, it's an issue of trust. Yeah, I love this Tim I'm a lawyer. So by training we're thinking of doing something called we call case studies But essentially like this is our case law. This is what we use and so on high-profile cases Cases people ask us about like to actually publish this so that we can go through You know tweet by tweet just like this because I think a lot of people just don't Understand and they don't believe us when we're saying these things so to put that out there so people can see and again They may disagree with the calls that we're making but we at least want them to see why we're making these calls I think and that that I do want to do I want to at least start that by the end of this year So I think you know ultimately my main criticism stands and I don't see a solution to in that Twitter is an unelected You know unaccountable as far as I'm concerned when it comes to public discourse You have rules that are very clearly at odds as we discussed I don't see a solution to that and I think in my opinion we can have this kind of like we've toned things down We've had some interesting conversations, but ultimately unless you're willing to allow people to just speak speak entirely freely You are in we have an unelected group with a near monopoly on public discourse in many capacities and I understand it's not everything read it as big too and It's you know What I see is you are going to dictate policy whether you realize it or not and that's going to terrify people and it's going To make violence happen. It's gonna make things worse you know the the I hate bringing up this example on the rule for misgendering because I'm actually I understand it and I can agree with it to a certain extent And I've you know nothing but nothing but respect for the trans community But I also recognize we've seen an escalation in street violence. We see a continually disenfranchised Large faction of individuals in this country we then see only one of those factions banned we then see a massive multinational billion dollar corporation with private and about foreign investors and it looks to me like if you hold if if you know Foreign governments are trying to manipulate us there I don't see a direct solution to that problem that you do have political views you do enforce them and That means that Americans who are abiding by American rule are being excised from political discourse, and that's the future. That's it Yeah, we do have views on the approach and again it like we we ground this in Creating as much opportunity as possible for the largest number of people right right that's where it starts and where we are today Will certainly evolve but like that that is what we are trying to base our our rules and judgments not and I get that That's an ideology. I completely understand it, but we we also have to We also have to be free to experiment with solutions and experiment with evolving policy and putting something out there that might look right at the time and evolving I'm not saying this is it but like we We look to research we look to our experience and data on the platform and and we make a call and if we get it wrong We're we're going to admit it and we're going to evolve it But I guess do you do you understand my point? I understand the point that there there are American citizens abiding by the law whoever right to speak and be involved in public discourse That you have decided aren't allowed to yeah, and and I think we've discussed Like we we we don't see that as a win We we see that as not promoting health ultimately over time right, but it's ultimately what is your priority Do you have it prioritized in terms of what you've got what you guys would like to change? I think Jack has said it a couple times But the first thing we're gonna do is prioritize people's physical safety because that's got to be okay understanding You already have done that pretty much right? No, you do that more we prioritized it. Okay, we're doing the work I don't think companies like ours make the link enough. What is it online and offline? Ramifications, what's the main criticism? What's the main criticism you guys is it censorship that you guys experience is it censorship? Is it banning like what is it? What is what do you get the most it depends on? Every single person has a different criticism, so I don't think there's a universal opinion I mean you just painted the picture right between it like that The left and the spectrum is asking for more sure and the right is asking for less that that's very simplified just for this country But at a high level yeah, that's consistent I mean my opinion would be as much as I I don't like I don't like a lot of what people say about me what they Do the rules you've enforced on Twitter have done nothing to stop harassment towards me or anyone else, right? I swear to god my Twitter I mean my reddit is probably you know 50 messages from various you know far left and left-wing subreddits lying about me Calling me horrible names quote tweeting me and these people are blocked Right and I never used to block people because I thought it was silly because they can get around it anyway But I decided to at one point because out of sight out of mind if they see my tweets less They'll probably interact with me less But they do this and they lie about what I believe they lie about what I stand for and they're trying to destroy everything about Me and they do this to other people. I recognize that so ultimately I say well What can you do it's gonna happen on one of these platforms? The internet is a thing as they say on the internet welcome to the internet So you know to me I see Twitter trying to enforce all these rules to maximize good and all you end up doing is Stripping people from the platform putting them in dark corners of the web where they get worse And then you don't actually solve the harassment problem red I am or a corner of the web right no I'm talking about it, but there are dark corners of reddit there We're alternatives. I mean the internet isn't gonna go away and people have found alternatives